Taking The Essay Mill Route (Updated)

This link, Cheating Goes Global As Essay Mills Multiply, was twittered by MLQ3. An excerpt:

The orders keep piling up. A philosophy student needs a paper on Martin Heidegger. A nursing student needs a paper on dying with dignity. An engineering student needs a paper on electric cars.

Screen after screen, assignment after assignment — hundreds at a time, thousands each semester. The students come from all disciplines and all parts of the country. They go to community colleges and Ivy League universities. Some want a 10-page paper; others request an entire dissertation.

This is what an essay mill looks like from the inside. Over the past six months, with the help of current and former essay-mill writers, The Chronicle looked closely at one company, tracking its orders, examining its records, contacting its customers. The company, known as Essay Writers, sells so-called custom essays, meaning that its employees will write a paper to a student's specifications for a per-page fee. These papers, unlike those plucked from online databases, are invisible to plagiarism-detection software.

Call any of the company's several phone numbers and you will always get an answer. Weekday or weekend, day or night. The person on the other end will probably be a woman named Crystal or Stephanie. She will speak stilted, heavily accented English, and she will reveal nothing about who owns the company or where it is located. She will be unfailingly polite and utterly unhelpful.

If pressed, Crystal or Stephanie will direct callers to a manager named Raymond. But Raymond is almost always either out of the office or otherwise engaged. When, after weeks of calls, The Chronicle finally reached Raymond, he hung up the phone before answering any questions.

But while the company's management may be publicity shy, sources familiar with its operations were able to shed some light. Essay Writers appears to have been originally based in Kiev, the capital of Ukraine. While the company claims to have been in business since 1997, its Web sites have only been around since 2004. In 2007 it opened offices in the Philippines, where it operates under the name Uniwork.

The company's customer-service center is located on the 17th floor of the Burgundy Corporate Tower in the financial district of Makati City, part of the Manila metropolitan area. It is from there that operators take orders and answer questions from college students. The company also has a suite on the 16th floor, where its marketing and computer staff members promote and maintain its Web sites. This involves making sure that when students search for custom essays, its sites are on the first page of Google results. (They're doing a good job, too. Recently two of the first three hits for "buy an essay" were Essay Writers sites.) One of its employees, who describes herself as a senior search-engine-optimization specialist at Uniwork, posted on her Twitter page that the company is looking for copy writers, Web developers, and link builders.

Some of the company's writers work in its Makati City offices. Essay Writers claims to have more than 200 writers, which may be true when freelancers are counted. A dozen or so, according to a former writer, work in the office, where they are reportedly paid between $1 and $3 a page — much less than its American writers, and a small fraction of the $20 or $30 per page customers shell out. The company is currently advertising for more writers, praising itself as "one of the most trusted professional writing companies in the industry."

It's difficult to know for sure who runs Essay Writers, but the name Yuriy Mizyuk comes up again and again. Mr. Mizyuk is listed as the contact name on the domain registration for essaywriters.net, the Web site where writers for the company log in to receive their assignments. A lawsuit was filed in January against Mr. Mizyuk and Universal Research by a debt-collection company. Repeated attempts to reach him — via phone and e-mail — were unsuccessful. Customer-service representatives profess not to have heard of Mr. Mizyuk.

Installed in its Makati City offices, according to a source close to the company, are overhead cameras trained on employees. These cameras reportedly send a video feed back to Kiev, allowing the Ukrainians to keep an eye on their workers in the Philippines. This same source says Mr. Mizyuk regularly visits the Philippines and describes him as a smallish man with thinning hair and dark-rimmed glasses. "He looks like Harry Potter," the source says. "The worst kind of Harry Potter."

I'm sure teachers and students will find the above article of particular interest. I would also just like to say too--and this goes for everyone, and not just teachers and students--that the gains and rewards of intellectual honesty will never be regretted.

Update: MLQ3 writes about this topic here.